SHIPPING POLICY FOR CHICXSURI

At CHICXSURI, we are committed to delivering your orders promptly and efficiently. This Shipping Policy provides detailed information about our shipping process, methods, timelines, and related terms.

Processing Times

  • Orders are processed within 1-3 business days of payment confirmation.

  • Processing times may vary during peak seasons or holidays.

  • Custom or personalized orders may require additional processing time.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Next-business-day delivery for urgent orders.

Shipping Rates

  • Shipping fees are calculated at checkout based on order weight, dimensions, and destination.

  • Free shipping is available for orders exceeding $100 within the continental United States.

  • International shipping rates vary depending on the destination.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • Use the tracking number to monitor your shipment on the carrier’s website.

Delivery Times

  • Delivery times are estimates and not guaranteed.

  • Delays may occur due to weather conditions, customs clearance, or other unforeseen circumstances.

International Shipping

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.

  • Ensure that the items you order comply with your country’s import regulations.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us immediately at info@chicxsuri.com.

  • We will work with the carrier to resolve the issue and may provide a replacement or refund.

Changes to Shipping Address

  • Changes to your shipping address must be made within 24 hours of placing your order.

  • Address changes after dispatch may not be possible.

Undeliverable Packages

  • If a package is returned to us due to incorrect address information, we will contact you to arrange reshipment.

  • Additional shipping fees may apply.

LAST REVISED: DECEMBER 23, 2024