PAYMENT POLICY FOR CHICXSURI

At CHICXSURI, we strive to provide a seamless and secure payment experience for all our customers. This Payment Policy outlines the accepted methods of payment, billing process, and essential details to ensure a smooth transaction.

Accepted Payment Methods

We accept the following payment options:

  1. Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  2. Digital Wallets:
    • PayPal
    • Apple Pay
    • Google Pay
  3. Bank Transfers:
    • Available for specific high-value transactions upon request. Please contact us for details.

Secure Payment Processing

  • All payments are processed through secure payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standards).
  • Sensitive information, such as credit card numbers, is encrypted using SSL (Secure Socket Layer) technology.
  • CHICXSURI does not store any credit card details on our servers.

Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation containing your order details.
  • If you do not receive a confirmation within 24 hours, check your spam folder or contact us at info@chicxsuri.com.

Billing Information

  • Customers must provide accurate billing information to avoid delays.
  • Incorrect details may result in order cancellation or processing delays.
  • It is the customer’s responsibility to ensure that the billing address matches the information on file with their payment provider.

Payment Issues

If you encounter any issues while making a payment, please:

  • Double-check the information you have entered.
  • Verify that your card has sufficient funds and is not expired.
  • Contact your bank or payment provider to confirm there are no holds or restrictions on your account.
  • Reach out to our support team at info@chicxsuri.com for assistance.

Fraud Prevention

  • For security purposes, all transactions are subject to fraud detection screening.
  • We reserve the right to request additional verification for certain orders.
  • Orders flagged for potential fraud may be delayed or canceled.

Currency and Conversion Rates

  • All transactions are processed in USD.
  • For international transactions, your bank or payment provider may apply currency conversion rates and fees. Contact your financial institution for more information.

Installment Payments

  • Installment payment options may be available through select third-party providers. Details will be provided at checkout if applicable.

Refunds and Disputes

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • Customers are encouraged to contact us directly for any payment disputes before initiating a chargeback with their bank.

LAST REVISED: DECEMBER 23, 2024